Laptops, Desktops, Windows, Linux and more. I've been successfully troubleshooting and solving PC and Windows issues for organizations of al sizes for well over a decade. I'm also an Apple Certified Support Professional
Whether installed, web apps, large language models and other tools, I'm not only experienced with common business and communication apps, but I'm an expert at tapping resources to find solutions.
If it plugs into the wall or connects to the internet, someone has called on me to help fix it. Whether working in the office, from home or on the road I'm here to help.
First we evaluate your main support needs, and develop a knowledge stack using already available LLM and AI tools on the market, and where needed add customization, knowledge, docs and walk through's for easy access.
Then we do a webinar style training session that shows your team(s) how to leverage existing AI tools to solve most issues in real time, reducing downtime, and making your teams self sufficient and less reliant on 3rd party services.
For more advanced and one off issues, knowledgeable support is standing by during normal business hours. I can also act as a liaison to your 3rd party services for issues that need vendor support.
